Solicitors and Professionals

During my career I have worked in many regional NHS Neurological settings, as a Neurological Occupational Therapist, including;

• The Walton Centre for Neurology and Neurosurgery, Liverpool

• The National Hospital for Neurology and Neurosurgery (Queens Square), London

• Walkergate Park centre for Neurorehabilitaion and Neuropsychiatry. Newcastle Upon Tyne

The clinical experience from these settings gave me the foundations in Neurorehabilitation, required to work as a case manager. Providing me with a network of therapists and an understanding of diagnoses and prognoses following various neurological injuries. I developed my goal setting skills and communication techniques during this time and the importance of Multi-disciplinary working.

In 2007 I became a Brain Injury case manager and quickly developed my skills further. Working within the private sector liaising with legal team and medical experts.

My experience of managing many different clients from high functioning individuals living alone to clients with complex injuries requiring 24 hour packages of care. I have experience of working with pre and post trial clients, liaising with litigating solicitors, court of protection,  care experts and barristers, as well as local authority professionals and private practitioners. I am professional yet I am able to show empathy to my clients and their families knowing first hand how challenging these circumstances can be.

I have experience of claimant care expert work – providing care expert reports for the court in respect to clients who have sustained traumatic brain injuries.

My most recent role of Clinical Delivery manager at The Treatment Network has provided me with invaluable experience in the corporate world providing clinical services for clients who are case managed and require appropriate services to facilitate their rehabilitation. I have provided case managers with training and support to enable them to carry out their role with more ease.

I work hard and will go above and beyond what is asked of me, I have even been known to get my tool kit out as a case manager to enable a discharge home in time for Christmas.

I am a registered member of HCPC, RCOT Royal College of Occupational Therapists and BABICM. I have all the necessary insurance and can provide relevant policies and terms and conditions when requested.

If you would like to discuss a potential referral please contact me and we will take it from there.

What to expect from your MCCMS Case Manager

As a client or a referring solicitor you should expect the following from me. (Includes the following but please note this list is not exhaustive)

• Accept appropriate referrals in line with BABICM’s best practice guidance

• Provide, when requested, an Initial Needs Assessment (INA) as part of the initial assessment including recommendations, goals and predicted treatment costs

• Provide regular update reports in a timely manner.

• Work in a client centred way at all times

• Develop a therapeutic working relationship with the client and family

• Maintain accurate chronological clinical records of all work undertaken with the client

• Use current best practice and research to guide case management intervention

• Work continually to achieve optimum clinical outcomes for the client in as cost effective a way as possible

• Identify and commission the most appropriate services to meet the client’s identified clinical needs

• Adhere to the BABICM Code of Ethics (click to view)

Services Offered:

Please contact me for a quote and discussion about your clients.

Professional Qualifications

Code of Ethics

MCCMS incorporates ‘The Code of Ethics and Conduct in Case Management Practice (revised June 2020)’ to lay the foundations of professional and ethical service delivery.  

The five principles within The Code of Ethics and Conduct that all case managers must uphold when working with clients, their families, support teams, professionals, providers of services, legal services, commissioners and fund-holders include;

1. Duty of care

2. Best interests of the client

3. Integrity and transparency

4. Professional competence

5. Business ethics